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Beware of Car Repossession Scams: Don’t Fall for Loan Modification Fraud

Beware of Car Repossession Scams: If you’re behind on your car payments and desperate to avoid repossession, be cautious—scammers are targeting people just like you. The Federal Trade Commission (FTC) has cracked down on several auto loan modification companies for making false promises and taking advantage of financially distressed consumers.

The Scam: Fake Auto Loan Help That Cost Consumers Hundreds

The FTC recently filed charges against the following companies:

  • Hope for Car Owners, LLC

  • NAFSO VLM, Inc.

  • Kore Services LLC, doing business as Auto Debt Consulting

These firms, based in California, allegedly engaged in deceptive and illegal business practices, tricking consumers into paying upfront fees in exchange for promises they never intended to keep.

What These Companies Promised—And Failed to Deliver

These companies lured struggling car owners with bold claims, including:

  • They could stop your car from being repossessed

  • They could reduce your monthly car payments by 25% to 50%

  • They offered a 100% money-back guarantee

In reality, the companies advised consumers to stop paying their car loans and instead pay fees ranging from $200 to $799 to the modification companies. One company even went as far as encouraging consumers to hide their vehicles—a clear red flag and an indication that something was seriously wrong.

The Real Cost: More Debt, No Car

Rather than providing help, these car repossession scams left people in worse financial shape than when they started. Consumers were not only out hundreds of dollars in fees—they also became even more vulnerable to repossession due to missed payments and false advice.

David Vladeck, former Director of the FTC’s Bureau of Consumer Protection, highlighted a disturbing trend: “Fraud artists are now shifting from mortgage loan scams to auto loan scams, preying on consumers who are behind on car payments and desperate to keep their vehicles.”

How to Protect Yourself from Car Repossession Scams

If you’re behind on your car loan, here’s how to stay safe and get legitimate help:

1. Don’t Stop Making Payments

Unless you’ve made a formal arrangement with your lender, never stop making car payments. Ignoring them can accelerate the repossession process.

2. Avoid Upfront Fees for Loan Help

It’s illegal for companies to charge upfront fees for loan modification services. If someone asks for payment before delivering help, it’s likely a scam.

3. Work Directly with Your Lender

Your best option is to contact your auto lender directly. Many lenders offer forbearance, refinancing, or payment modification programs—without the need for third-party involvement.

4. Look for FTC-Approved Resources

The FTC provides helpful resources, like their guide: “Ads for Auto Loan Modifications: You May Be Able to Drive a Better Deal with Your Lender.” These publications offer trustworthy guidance.

5. Report Suspicious Activity

If you’ve been approached by a questionable company or have already paid fees for a loan modification that didn’t deliver, file a complaint with the FTC at reportfraud.ftc.gov.


FAQs:

How can I tell if an auto loan modification offer is a scam?

Scam offers often require upfront fees, make unrealistic promises (like preventing repossession or halving your payments), and discourage communication with your lender. Always verify the company’s credentials.

Is it legal for companies to charge upfront for car loan help?

No. Under federal law, companies cannot charge fees in advance for loan modification services. Any company doing so is likely violating consumer protection laws.

What should I do if I’m about to lose my car?

Immediately contact your lender to discuss hardship options. Many lenders are willing to work with borrowers, especially if you communicate before missing multiple payments.

Can hiding my car stop repossession?

No. Hiding a vehicle to avoid repossession is not only ineffective—it can also be illegal. Always resolve issues through legal and transparent communication with your lender.

Where can I find legitimate help with my auto loan?

Start with your lender and then consult trusted sources like the FTC, Consumer Financial Protection Bureau (CFPB), or a local credit counseling agency.

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